Your business,
not a generic script.
Every Harkbell agent runs on a brief written for your kind of business — the words your callers actually use, what to write down every time, and the things it must never say.
Find your business below ↓Find your kind of busy.
Pick yours. See what it already knows.
hair salons
Most calls are one of three things: a time, a price, or reassurance that you can handle their hair. Your agent knows the difference.
See how it answersPMU studios
PMU callers are nervous, comparing studios, and full of questions. Calm confidence converts them; medical certainty from the front desk is what gets studios in trouble.
See how it answerstattoo studios
Half your callers are pricing the same idea across three studios. What loses them is being rushed, quoted wrong, or promised something the artist would never agree to.
See how it answersspas
People call a spa to feel looked after before they have arrived. Many calls are gifts — a partner, a voucher, a surprise. It gets the details right without breaking the mood.
See how it answersnail and lash studios
Regulars call to squeeze an infill into a busy week. New clients call not knowing gel from acrylic. It is quick with the first and patient with the second.
See how it answersbarbershops
Barbershop calls are short. Somebody wants a time today or tomorrow and wants the call over in under a minute. It matches that energy.
See how it answersheating, plumbing and electrical firms
Your callers are standing in the problem — a cold house, water where it should not be, a tripped breaker. They want somebody coming, and a straight answer about when.
See how it answersticket brokers
Most of your callers are not fans. They are marketplace support desks ringing about one order, and what they need from you is a clear next step for their case notes.
See how it answersNot on the list? We build custom versions of Harkbell for other kinds of business, free on the Business plan. Talk to us about a custom build
Built around your business
Every industry has its own language, little details and moments that need a person. Here’s what your front desk is ready for.
The details make the difference.
Understands what they mean
“A colour”, “a fill”, “a half sleeve” — short questions can mean very different appointments. Harkbell asks which service they mean, using your own service list instead of guessing.
Gets the details you need
The stylist they want. What’s on their nails now. The size and placement of a tattoo. The order number a marketplace is calling about. It captures the details you need before you act on the call.
Knows when it needs you
A burst pipe or a reaction to a treatment needs more than a booking. Harkbell flags the call as urgent and follows the emergency instructions you set.
Stays within its limits
No promised cosmetic results, medical reassurance, or telling someone who smells gas to wait. Each industry page spells out the boundaries it follows.
Make it sound like your business.
Add your services, prices and answers, then hear it on your own website. Start free before connecting a phone number.