A plan for
your kind of busy.
For the calls you can’t take, the messages you can’t get to, and the customers you want to keep.
Where do your customers reach you?
Choose your coverage, then your capacity.
Calling plans
Your phone and your website.
Essential
1 locationYour own number, and the calls it makes as well as the ones it answers.
Usually $99, now$49/ month
about 200 calls a month
- Everything in Free
- 500 talking minutes a month
- A real phone number that rings your agent
- Warm transfer, and calls it makes for you — ring-backs, notes, reminders, broadcasts
- 10 team members
Pro
3 locationsFor a group of locations under one roof.
Usually $199, now$149/ month
about 800 calls a month
- Everything in Essential
- 2,000 talking minutes a month
- Three branches, each with its own number and team
- $19 a month for each branch after that
- Unlimited team members
Business
10 locationsFor a group, or a firm that cannot miss a call at 2am.
Usually $399, now$299/ month
about 2,400 calls a month
- Everything in Pro
- 6,000 talking minutes a month
- Ten branches, each with its own number and team
- $19 a month for each branch after that
- We set every branch up with you, and review the calls with you monthly
- A named person to reach, same day on working days
All prices in USD, per month.
Start on Free online, or talk to us about a paid plan.
- Where it answers
- Your phone and your website. Your business information and booking rules stay together.
- How the allowance works
- Minutes cover time spent talking on your phone and website. The call estimates assume an average of 2.5 minutes per call.
- Room to grow
- Move up a plan for more capacity and locations. Talk to us about upgrades and top-ups.
Custom builds
For a business outside the trades we list, more than 6,000 talking minutes a month, or systems of your own the agent needs to work with — an order system, a CRM, your own phone setup. Tell us how you work and we will scope a version of Harkbell around it, priced to your volume.
Talk to us about a custom buildA small start.
A real receptionist.
Hear it on your own website before you pay anything. No card required.
Make yourself at home.
Free
$0 / month
- 30 talking minutes a month
- Website widget and browser calls
- Bookings, callbacks and transcripts
- Knowledge gaps collected in your dashboard
- 2 team members
about 12 calls a month; measured over a rolling 30 days, including your own tests.
Start freeWhat’s a missed call worth?
Use your missed calls and average booking value to see what better coverage could mean for your business.
Do the missed-call mathWhat can I sign up for online?
Free, for website and browser calls: one location, two team members, bookings, callback requests and transcripts. Telephone numbers, outbound telephone calls and the paid plans are not sold online — email us about them.
What happens when I run out?
Free includes 30 talking minutes measured over a rolling 30 days. Browser calls, including your own tests, use that allowance. When it is spent, new calls pause until older calls leave the window. For more, email us about a paid plan. There is no overage charge.
Will I be charged later?
No card is required and Free will not automatically become a paid subscription. A paid plan is only ever one you chose.
What if Harkbell goes down?
Free comes with no uptime guarantee. Keep your existing contact details visible so visitors can reach a person if the widget is unavailable. Telephone forwarding is not part of Free.
Are calls recorded?
Yes. Before a browser call starts, the widget asks you to consent to speaking with an AI assistant and to recording and transcription. Cancel leaves the call unstarted. The business must also meet its own notice and consent obligations.
How do I give feedback or leave?
Email us through the Contact page with what worked or went wrong. You can stop using Free at any time; Delete your data explains how to request erasure. Never send passwords or API keys with feedback.
Let your website take the first call.
Bring your services, your hours and the questions your customers ask.