A plan for
your kind of busy.

Time the agent spends actually talking to somebody — on your website or on your phone number. Setting it up and using the dashboard cost nothing. A browser call you make to test it is a call like any other and uses your allowance; typed chats and the sample calls in your dashboard do not.

We email you when you are at 80%, and again the moment they are gone. You have three ways back on: wait for the period to roll over, top up 300 minutes for $34 — bought once, no renewal — or move up a plan. Until then, your phone number is not released or re-pointed, but the full agent stops answering it: callers hear one short line saying nobody can take the call right now, and are offered the chance to leave a message, which arrives in your callbacks. The website widget stops answering and so do the calls the agent places. There is no overage charge — we would rather stop than send you a bill you did not agree to, and anything answered past the allowance is on us.

Your number is set up at the phone company to fall back to the transfer number you set, so a call that cannot reach the agent goes there instead. That setting lives on their side rather than ours, which is the point — it does not depend on us being up. It is also the reason to set a transfer number even if you never want the agent putting people through. What we do not offer is an uptime guarantee or somebody on call overnight, and we would rather tell you that than print a number we cannot stand behind.

No. The website widget works on its own, and it is the fastest way to hear the agent on your own site. The free plan answers there only; a number of its own comes with every paid Calling and Powerhouse plan, one per business — and with it warm transfer plus the calls the agent makes for you: ringing callbacks back, delivering a note you wrote, booking reminders, and a broadcast when the whole list needs to hear something.

The same agent, sold by where your customers reach you. Calling answers your phone and your website. Social answers Instagram DMs, Messenger and WhatsApp, and your website, and takes no calls. Powerhouse does all of it, for less than the two lines side by side. Inside a line the plans differ on how much it handles, how many branches, and how many people share it — nothing else.

Meta's own unit: one person's thread inside a 24-hour window in which the agent answers, however many messages go back and forth in it. The replies the agent gives inside it are not counted, and a thread your team answers alone costs nothing. Messages the agent sends first — a reminder, a confirmation — are counted separately, because Meta charges us for each one.

We tell you the moment they do, and every twelve hours after that, and the agent keeps answering for three more days. Then it stops opening new conversations until the period renews or you move up a plan. Replies inside a conversation that is already open carry on, every message still lands in your inbox for your team to answer, and there is no overage charge.

No. Every diary and calendar connection is on every plan, the free one included — Square Appointments, Calendly, Acuity, Google Calendar, Outlook, deposits. Nothing here is an add-on and nothing is priced per connection. What a plan does change is where the agent answers: a phone number comes with the Calling and Powerhouse plans, and Instagram, Messenger and WhatsApp with the Social and Powerhouse plans, and on those lines the agent answers with the same knowledge, the same diary and the same rules it has on a call.

A plan is bought once and covers several businesses, each with its own agent, its own number and its own team. Pro includes three and Business includes ten; further businesses are $19 a month each on either, and $9 on the Social plans, which hold no phone number.

Any time, from the billing portal, in two clicks. You keep your minutes until the end of the period you have paid for.

Tell us within 30 days and we refund the whole thing, no reason needed. The risk of it not suiting your business should be ours, not yours.

Only if you choose to tell them. It is your decision during setup, and it starts switched off: the agent opens with your greeting and never claims to be a person, and asked, it says it is your virtual receptionist. Switch it on and the first thing a caller hears is one sentence naming your business, saying they are speaking to its AI front desk and that the call is recorded. People are generally fine with it said upfront and annoyed when they work it out themselves, and recording law differs by country and by state — some require telling everyone on a call that it is recorded — so that is worth weighing. We note who switches it off and when; telling callers is then yours to do.

No. Email us and we will do it with you on a call — your services, your prices, your hours, your knowledge — and you will hear it answer before we hang up. We would rather spend an hour getting it right than have you give up on it in week two.