harkbell

An AI receptionist for tattoo studios

Half your callers are pricing the same idea across three studios. What loses them is being rushed, quoted wrong, or promised something the artist would never agree to.

No card to start · answers on your site before you add a number

what the phone is costing you

Two missed enquiries a week, at an $800 average piece, is about $28,800 a year — if 60% of those callers wanted to book and 60% of them never ring back.

Tattoo is the trade where missed calls cost the most per call, and the one where the phone is least likely to be answered — everyone is tattooing. The enquiry that goes unanswered on Tuesday afternoon is a full-day piece booked at the studio down the road on Tuesday evening.

Do it on your own numbers →

And what that number is not →

It already knows how your callers talk.

“Flash” vs “custom”
Flash is off the sheet; custom is drawn for them and starts with a consultation. It never quotes custom work unless you have written the price down.
Style names
Fine line, traditional, neo-trad, blackwork, realism, script, dotwork. Named in the booking so the right artist sees it.
“Cover-up” vs “rework”
One hides an existing piece, one goes over a faded one. Both depend entirely on what is already there — so it books the assessment, not the outcome.
“Do you take walk-ins?”
Answered only from what you have told it. Otherwise it offers to book or take a message.

A call it takes while you are busy

Incoming callwhile you were working

“Hey, I want a half sleeve, black and grey. What do you charge?”

“Our day rate is $900 and a half sleeve is usually two to three sessions — your artist will scope it properly once they see your reference. For a consultation I have Thursday at 4 or Saturday at 11.”

“Thursday, with whoever's good with black and grey. Can I send a photo of what I want?”

“You are down for Thursday at 4, and I have noted black and grey so the studio can put you with the right artist. Text that photo to this number and it will land on your enquiry before you come in.”

What is waiting for you afterwards

  • The reference photo, attached to the right enquiry, waiting for the artist.
  • The consultation in the diary, with the style noted.
  • A contact record, so the artist is not starting from nothing.

What it writes down without being asked

  • The idea, the style if they named one, rough size in their own words, and placement.
  • Whether it is a first tattoo, and whether they asked for a specific artist.
  • For cover-ups and reworks: that there is existing work, and where.

A problem with a recent tattoo

Swelling, oozing, spreading redness, fever — it stops booking, takes an urgent message, and never says it sounds normal.

the part nobody else prints

What it will never do

  • Book anyone who says they are under 18, or say that parental consent makes it fine. That varies by law and is not the receptionist's call.
  • Advise on healing, scabbing, ink reactions or aftercare products beyond your own written aftercare notes.
  • Promise what a cover-up, rework or custom design will look like.
  • State deposit, touch-up or cancellation terms you have not written down.

These are hard limits in the brief your agent runs on — not a tone setting you can turn off by accident.

The questions your callers actually open with

  • “How much for a half sleeve?”
  • “Do you do cover-ups?”
  • “Can I book a consultation with a fine line artist?”
  • “What's your deposit?”

Whatever your diary is

Studios run on Square, on a book behind the counter, or on Instagram DMs and nothing else. It books into Square, takes one-tap requests for the studios with no software, answers Instagram DMs, and receives reference photos by text.

See every integration →

Questions owners in your industry ask

Will it quote a price for a piece it has not seen?

It quotes your day rate, your minimum, or your deposit — the figures you actually set. It will not price a specific piece, because that is the artist's judgement after seeing reference and placement, and a quoted number the artist then contradicts is worse than no number.

Can clients send reference photos?

Yes, by text to the same number that answers your calls. The photo attaches to their pending request or their next booking and appears as a thumbnail where the artist will look. An ambiguous one attaches to nothing rather than to the wrong client.

Does it handle aftercare questions?

It reads back the aftercare you have written down. Anything that sounds like infection or a reaction stops being a booking conversation and becomes an urgent message.

Put a voice on your website this afternoon.

Start free, add your services and prices, and hear it answer on your own site before you decide anything.

Running something we do not list? Ask about a custom build.