Never miss a call while you are with a client
You cannot stop mid-colour, mid-treatment or mid-repair to answer the phone. It answers, and hands you the ones that need you.
Your hands are full…
The call you are losing right now
- The phone rings while you are with somebody who is paying for your attention.
- You either interrupt the appointment you have, or lose the one that is calling.
- By the time you check, there is a missed call and no name.
What happens when it answers instead
It answers in two rings, every time
There is no queue and no hold music, because it is not one receptionist handling a line. Two callers at once both get answered.
It hands you the ones that need you
On a phone call, when the caller asks for a person or the conversation needs one, it transfers them warmly to the number you set — rather than taking a message you find at six.
Everything else is already handled
The price question is answered from your list. The booking is in the diary. The message is a real callback task with the number attached, not a note on the back of something.
You get the enquiry either way
Even the calls that end without a booking leave a transcript, a contact and — where it could not answer — the exact question, so you find out what people keep asking.
What this actually takes
- A phone number pointed at the agent, included from Essential up.
- A transfer number, if you want warm transfer. Without one it takes a message instead — which it will tell you plainly rather than pretending.
- Nothing on your handset. The number answers wherever the agent is; you are not forwarding anything from your mobile.
the part nobody else prints
What it will never do
- Transfer to a person who is not there. If the transfer number does not answer, it goes back to taking a message rather than leaving the caller in silence.
- Pretend a message is a booking. A message is a callback task, and the caller is told which one they got.
- Answer a call for you after your plan's minutes are spent. You are warned at 80% and again at zero.
Questions people ask about this
What if two people ring at once?
Both are answered immediately. There is no queue and no hold music, because it is not one receptionist holding one line. This is the difference that shows up on your busiest morning.
Can it put someone through to me?
On a phone call, yes — warmly, announced, to the number you set. If that rings out it goes back to taking a proper message rather than leaving the caller in silence. Without a transfer number it takes a message and tells you that is what it did.
How do I know what it handled while I was working?
Every call leaves a recording, a transcript, a contact, and — where it could not answer something — the caller's exact question as a gap. You skim the list rather than listening to voicemails at 1.5× speed in the van.
Hear it on your own site before you decide.
The free plan has real answered minutes — enough to put it on your site, show the team, and find out whether it is any good.